CARROLLTON, TEXAS – January 15, 2010– Crowne Plaza Dallas

Speaker: Steve Hegele

Date: Friday, January 15, 2010 8:00am - 5:00pm

PDUs: 7

Location: Crowne Plaza Dallas

Early Bird Prepaid Pricing:
PMI Dallas Chapter: $175
PMI (non-Dallas) Member: $200
Non-Members and Guests: $225
Reservations Open: Dec 01, 2009
Early Reservations End: Jan 07, 2010

Pay At The Door Pricing:
PMI Dallas Chapter: $200
PMI (non-Dallas) Member: $225
Non-Members and Guests: $250

Program Description: Whether you lead a team, a department, a division, or an entire business, everyone is responsible for building quality relationships, handling conflict and controversy, and ensuring customer satisfaction. In the real world, knowing what to do and being able to successfully do it and get the desired results are sometimes two different things. This workshop will identify “what” to do, and more importantly, we will target “how” to get it done. We will break down the communication process that leaders use to get results and instill confidence in their teams. We will also talk through exactly how to handle real life business situations that when handled properly minimize, and in some cases, eliminate future problems, conflict, and controversy. This workshop is designed to improve the “process and persona of leadership” for all Project Managers. If you are looking to improve the quality of your work, help retain the “right” people, or want to get yourself and your projects to the next level